SERVICES

Safe. Accountable.
Friendly. Efficient.

Baptist Ambulance provides dedicated medical transportation services to Baptist Memorial Health Care’s 18 hospitals and six 9-1-1 service areas in Tennessee and Mississippi. Our team of more than 300 highly trained EMS personnel are dedicated to providing exceptional patient and customer care aligned with our core values of safe, accountable, friendly and efficient services.

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Emergency 911

Baptist Ambulance delivers exceptional services and around-the-clock support to the citizens we serve through 9-1-1 contracts with local counties and cities.

Our interfacility teams provide the highest-quality care for patients requiring medical transportation between hospitals and other health care facilities.

ADVANCED LIFE SUPPORT

Our Advanced Life Support (ALS) teams provide services designed to meet the needs of patients whose medical conditions require advanced levels of care, monitoring and interventions during transport. In addition to all BLS skills, our ALS clinicians are trained to monitor and administer intravenous fluids, administer medications, monitor cardiac activity, and monitor
surgical airways, among other interventions. Our highly trained crews are dedicated to ensuring patient care and safety is our highest priority.



BASIC LIFE SUPPORT

We work closely with hospital and health care facility partners to ensure patients receive the appropriate level of care. Our Basic Life Support (BLS) ambulances are staffed by two certified EMTs who are trained to provide expert out-of-hospital medical care and transportation. BLS services include monitoring the patient’s airway, circulation and breathing during transport. In an emergency, EMTs are trained to administer cardiopulmonary resuscitation (CPR),automated external defibrillators (AEDs), and other noninvasive life-saving skills.

SPECIALTY CARE

Specialty care transport (SCT) services are designed to provide the highest level of medical care for critically ill or injured patients. This category of services may also be referred to as Critical Care Transport (CCT) services in some of our markets. Our specialty care teams include registered nurses and paramedics with advanced certifications not only to provide ALS
interventions during transport, but also to manage ventilators, surgical airways and administer IV medications. Specialty care transport patients are most often being transported from one hospital facility or trauma center to another.


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PEDIATRIC SERVICES

Baptist Ambulance’s pediatric transport program is specially equipped and designed to meet the unique needs of younger patients. We work with physicians at the Spence and Becky Wilson Baptist Children’s Hospital to provide ambulance transport services to its patients. Our EMTs, paramedics and nurses have extensive pediatric experience and certifications and work closely with physicians to ensure the highest levels of clinical care.

INTEGRATED DISPATCH

To coordinate the systemwide ambulance network, a central dispatch center is co-located in the Baptist Patient Placement Center (PPC). Priority Ambulance’s centralized dispatch center answers more than 70,000 interfacility ambulance transfer requests and 911 calls annually. Baptist’s PPC is staffed with experienced nurses who track status and manage all 2,700 beds in the Baptist system while facilitating transfers and assignments of beds from all Baptist facilities from one central location. Co-location and cooperation ensures exceptional patient flow and patient experience.