Definition:
• Responsible for prompt and accurate billing of contract customers as assigned. 
• Responsible for coordinating collection efforts as needed with local operation leadership.
• Responsible for maintaining contract database in coordination with local operation leadership and Regional Finance Director.

Physical Requirements: 
• The ability to sit for long periods of time. 
• The ability to use a computer for extended periods of time.
• The ability to complete all job duties

Minimum Requirements:
• Must work at the administration office building in Collierville, TN
• Must have High School Diploma or GED.
• Must have strong problem-solving skills.
• Must be knowledgeable in medical terminology.
• Must have solid verbal and written communications skills.
• Must have excellent administrative skills and be very detailed orientated.
• Must have ability to manage competing priorities in a fast-paced environment.
• Must have good computer skills and be able to type at least 30 words per minute.
• Must have the ability to use mouse-keyboard to input data for long periods of time.
• Prefer a minimum of two years’ experience in healthcare billing and collections. 
• One year experience as Dispatcher or Emergency Medical Technician helpful.

Reports To:
• Regional Director of Finance 
Specific Duties:
• Responsible for prompt and accurate billing of contract customers as assigned. 
• Demonstrates complete knowledge of proper contract billing and coding procedures.
• Demonstrates complete knowledge and use of company Service Level Matrix Tool.
• Read and comprehend the content of the patient care report to sufficiently analyze and perform service level coding to each claim.
• Responsible for coding contract ambulance, wheelchair, stretcher, livery, and standby transports.
• Utilize and assign appropriate ICD10, HCPCS and modifiers for ambulance services to each claim.
• Bills all contract activities per specifics of customer contract in contract database.
• Responsible for coordinating collection efforts as needed with local operation leadership.
• Responsible for maintaining contract database in coordination with local operation leadership and Regional Finance 
Director.
• Demonstrates complete knowledge, understanding and compliance of company policies and procedures.
• Demonstrates complete knowledge and understanding of, and compliance with Federal, State, and local laws, rules, 
regulations, and guidelines as they pertain to reimbursement, collections, and compliance. 
• Complete and maintain appropriate training, certification, and licensure as appropriate for position. 
• Ensures the security of all company computer systems by adhering to security procedures and utilizing appropriate 
passwords policies.
• Maintains security and privacy of all confidential and proprietary company information at all times in accordance with 
company policy. 
• Maintains security and privacy of all company and patient information at all times in accordance HIPPA and all other 
local, state, and federal regulations.
• Maintain a high level of professionalism and customer service when dealing with patients, patient families, co-workers, 
clients, other healthcare providers and the general public.
• Acts at all times with his/her personal safety in mind, as well as the safety of others. 
• Reports to assigned shifts on time, properly groomed in uniform and on time unless the proper notification has been 
made. Remains on-duty and in proper uniform until properly relieved.
• Assures all company goals, objectives and procedures are followed on a daily basis.
• Performs other duties as directed by management.

 

*Priority Ambulance strongly encourages providers to get their COVID vaccinations. We respect individual rights and will consider religious and medical exemptions to COVID vaccinations.